Company Background
Accordant Company is a leading software reseller and implementation partner with more than 5,000 clients across North America. In 2024, the company migrated from QuickBooks to Sage Intacct to modernize its financial operations. While Sage Intacct streamlined accounts payable, purchasing, and reporting, accounts receivable remained a bottleneck. With company growth exceeding 50% year over year, the AR workload could no longer be managed without automation.
Accordant Company LLC
Industry: Software Implementation & Services
Location: New Jersey, USA
Products: Sage Intacct, Versapay
Tackling a Manual AR Process
Accounts receivable was handled manually, making collections slow and cash flow inconsistent. Overdue invoices led to more emails and phone calls, while ACH and check payments had to be keyed line by line into Intacct, with staff often making trips to the bank. Credit card payments weren’t accepted due to compliance concerns, and these challenges, together, pushed the Days Sales Outstanding (DSO) up to approximately 50 days.
“Revenue means nothing without cash. I could have a nicely profitable P&L, but if I don’t have the cash, I can’t effectively run the business.”
Joe Gasparini
Director of Finance & Operations, Accordant Company LLC
Automating Collections with Versapay
Accordant implemented the Versapay Collaborative AR platform, fully integrated with Sage Intacct. Invoices now flow automatically, clients receive a branded “Pay Now” option, payments are posted instantly, and checks are deposited using an office scanner. Automated reminders, sent every 10 days, transformed hours of manual work into a seamless, closed-loop process.
“With Versapay, 70% of our collection calls and emails have vanished. Both automated reminders and account statements handle the routine follow-ups so we can focus on higher value analytical work.”
Joe Gasparini
Director of Finance & Operations, Accordant Company LLC
Tackling a Manual AR Process
With Versapay in place, Accordant saw immediate gains in efficiency and cash flow:
DSO decreased by 60% from approximately 50 days
AR Aging over 60 days dropped from 44.7% to 14.1%
Collection communications decreased by 70%
Paper checks cut by 75% as clients moved to electronic payments
Staffing needs lowered by one full-time employee while supporting 50% growth
Creating a Better Client Experience
Before Versapay, clients often mailed checks or entered ACH details into bank portals, manually typing in account numbers, invoice IDs, and totals. It was slow and error-prone. Now, payments are simple. Clients receive a professional email with the invoice attached, review or route it for approval, and pay online in just a few clicks. Saved payment details make future transactions faster, whether for a single or multiple invoices.
“Checks are down 75%. Most of our clients now pay electronically through the Versapay portal.”
Emily Frie
Finance & Operations Specialist, Accordant Company LLC
Building a Foundation for Growth
By combining Sage Intacct with Versapay, Accordant eliminated manual AR processes, accelerated cash flow, and improved the client payment experience. The rollout was smooth, and responsive support made adoption easy. With less time spent on administration, the finance team now focuses on analysis and growth.
“Trade the administrative burden for AR automation. That’s what allows a business to scale, focus on analytics, and keep driving growth.”
Joe Gasparini
Director of Finance & Operations, Accordant Company LLC