Sage Intacct
Accordant Client Resource Center
Your gateway to support, learning, and maximizing your Sage Intacct experience. Discover the people, programs, and resources that will empower you to progress and thrive.
Services from Accordant
Connect with your Accordant team for training, and services that help you get more from Sage Intacct. Find guidance for your daily questions, explore additional solutions, and plan for your organization’s changing needs.
Client Success
Connect with your Client Success team for business reviews, renewals, licensing, and planning for your evolving needs.
Client Enrichment Group
Accordant Software
Explore custom applications and integrations that enhance Sage Intacct and simplify everyday tasks.
Training
Explore Accordant-led classes and connect with our team about additional training for your organization.
Accordant Marketplace
Explore partner solutions for Sage Intacct, including payroll, AP/AR automation, and business intelligence.
Reporting & Dashboards
Connect with the Information Delivery Group for custom financial reports and data visualizations.
Upcoming Release
Sage Intacct 2026 R4
Coming November 6, 2026.
Webinar details available soon.
Release Webinars & Updates
Sage Intacct introduces new features and enhancements every quarter. After each release, Accordant’s Client Enrichment Group (CEG) hosts a webinar highlighting key updates and how they can benefit your team. Explore our latest webinar recordings and blog posts to see what’s new and get more from your system.
Client Enrichment Programs
Accordant’s Client Enrichment Group (CEG) offers focused programs to help your team build confidence, improve workflows, and get more value from Sage Intacct. Explore the programs below to find support that fits your challenges and goals.
Stability
Optimization
Get answers and a tailored plan for your post-go-live challenges.
Stability & Growth
Champions
Build confidence and consistency with hands-on guidance for your team.
Stability
Month-End Close Support
Work alongside Accordant through a real close cycle to build a repeatable process.
Growth
Operational Excellence
Keep Sage Intacct aligned with your evolving business through a proactive annual review.
Not Sure Where to Start?
Start with a complimentary, one-hour Discovery Assessment designed to understand your challenges, identify opportunities for improvement, and recommend the program that best fits your needs.
Basic
Get essential support and access to Accordant resources for your everyday Sage Intacct needs.
Standard
Build on your support with expanded coverage and an annual Operational Excellence review to keep Sage Intacct aligned with your business.
Premium
Get more extensive support coverage and an annual Operational Excellence review to support your team’s evolving Sage Intacct needs.
Managed Services Plans (MSPs)
Explore ongoing support and resources for your Sage Intacct experience. Connect with Client Success about your coverage and use the Accordant Community Portal to manage support requests and account contacts.
Accordant Community Portal
Included with your Managed Services Plan, the portal gives you one place to manage support requests and keep your account contacts current.
Manage Support Cases
Submit requests and review your case history.
Stay Connected
Track progress and communicate with Support.
Keep Contacts Current
View and update your organization’s account contacts.
Sage Resources
Explore Sage’s help articles, video tutorials, training courses, and user community — all in one place. Whether you’re looking for a quick answer or building your skills, these resources can help you work more confidently in Sage Intacct.
Sage Intacct Help Center
Find guidance on features, workflows, and common questions.
Sage Intacct Community
Connect with other Sage users and explore shared knowledge.
Sage University
Build your skills with Sage training. Course access varies by membership.
Sage Intacct Webinars
Explore Sage-hosted webinars on finance best practices, industry insights, and getting more from Sage Intacct.
Sage User Events
Explore Sage-hosted events, learning sessions, and opportunities to connect with other users.
Frequently Asked Questions
Who can access the Accordant Community Portal?
The portal is included for Sage Intacct clients subscribed to an Accordant Managed Services Plan. Contact Support if you need help signing in.
What are CEG Programs?
Accordant’s Client Enrichment Group (CEG) offers focused programs to help your team build confidence and get more from Sage Intacct. Programs include Optimization, Champions, Month-End Close Support, and Operational Excellence, with guidance tailored to your team’s needs.
How can I review my MSP coverage?
Contact your Client Success team to review your current plan and the coverage available for your organization.
Where can I find release recordings?
Check out our
Optimization
Get stability. Get answers. Proactive care.
Based on insights gathered during the Discovery Assessment, we develop a tailored plan to address your specific questions, challenges, and areas for improvement.
This may include targeted guidance from CEG, additional training, and general consulting to help you get the most value from your system.
Best For
Recently live customers who continue to have operational questions
Timing
Post go-live
Investment
Billed T&M
Champions
Get confident. Get consistent. Improve ROI.
A focused, CEG enablement program for customers live on Sage Intacct but not yet operating with confidence or consistency. It eliminates early-stage frustration through hands-on guidance, targeted training, and real-time support to help teams confidently adopt and execute core workflows.
Customers receive a dedicated CEG expert who partners closely with their team through structured weekly working sessions, office hours, and on-demand assistance – driving faster adoption, improved accuracy, and stronger reporting.
Best For
New or recently live customers struggling with adoption, accuracy, or confidence
Timing
Post go-live
Investment
T&M Offering:
- Fundamentals: 20 Hrs
- Advanced: 40 Hrs
Month-End Close Support
Shorten your close. Strengthen your controls.
Hands-on, end-to-end assistance through an entire close cycle in Sage Intacct. Accordant works side-by-side with the finance team to prepare, execute, and review close activities – reducing delays, errors, and rework.
This engagement helps customers establish repeatable, best-practice close processes that improve predictability and control. Teams gain a faster, more repeatable close process and greater confidence in their financial results.
Best For
Customers experiencing slow, stressful, or inconsistent month-end closes
Timing
90 days post go-live
Investment
$5,000
Operational Excellence
Ensure Sage Intacct evolves with your business.
A proactive, strategic review that keeps Sage Intacct aligned with your business today – not just how it was configured at go-live. As part of Accordant’s Managed Services Program (MSP)*, OEP helps customers continuously improve system performance, reporting, and scalability.
Through a structured system health check, Accordant identifies gaps, leverages new Intacct features, prepares for upcoming changes, and realigns configuration to support current goals and growth.
Best For
Established customers planning growth, change, or renewal
Timing
90 days prior to renewal
Investment
Included With Standard & Premium MSP